Shipping & delivery

  1. Shipping Availability:
    We currently offer shipping to the Contiguous United States in North America. Please note that certain remote or isolated areas may not be eligible for shipping. In such cases, we will contact you to discuss alternative solutions.

    2. Shipping Fees:
    We provide clear and detailed shipping fees based on the order amount and shipping method:

    - Standard Shipping:
    - Order Amount Below $49: Shipping Fee - $4.99
  2.     Economy
        5 to 8 business days • Orders 0lb–5lb   Shipping Fee- $4.99
        Economy
        5 to 8 business days • Orders 0lb–5lb     Shipping Fee- $19.99
  3.     Standard
        3 to 4 business days • Orders 0lb–1lb     Shipping Fee- $6.90
  4.     Standard
        3 to 4 business days • Orders 1lb–5lb      Shipping Fee- $9.90

    - Free Shipping:
    - Order Amount $49 and over: Free Shipping
    - Delivery Time: 3-4 business days

    Please note that we do not charge any additional taxes.

    3. Shipment and Tracking:
    We strive to arrange shipment as soon as possible upon receiving your order. Typically, we deliver the goods to the express company within 0-1 working day. However, please be aware that external factors such as weather conditions or holidays may affect delivery times. Rest assured, we will keep you informed of any delays.

    Shipping partner
    We ship our items through shipping partners FBA and USPS.

    Most orders are delivered within 3-4 business days. If you haven't received your product within 7 days, rest assured that we are actively working to expedite its delivery. Once your order is shipped, you will receive an automated email containing tracking information.

    To track your package, please visit: https://www.17track.net/

    4. Wrong Product Received:
    If you receive a damaged or defective product, or if there are discrepancies in quantity or quality between the delivered product and the order confirmation/invoice, please take clear pictures of the situation and contact our customer service within 3 days of receiving the product(s). We will investigate the issue and make every reasonable effort to assist you in resolving the problem. Contact email: support@astroremiges.com